NAPA: Not Only Auto Parts But Also Qualified Car Service

There are many auto parts stores in North America. They all show superiority to customers in this competitive market. Sometimes, we can’t tell which is the best. However, NAPA stands out for some unique advantages. The significant sales volume every year explains everything. This is one of the most popular auto parts stores that buyers endorse.

1. Introduction

NAPA Auto Parts is a company that has been founded for almost one hundred years. The ambitious founders aimed to create a better distribution model of auto parts. This dream came true with the development and growth of the company. An increasing amount of customers have gained benefits from it.

NAPA not only sells auto parts, but also provide remarkable services. The products include vehicle components, accessories, tools, things in marine and farm. The rebates and rewards are generous. There are articles in the “Know How” Blog.

In addition, NAPA is famous for the full-service repair. This featured item makes this giant stand out. If you want some good maintenance services, NAPA is absolutely the first choice.

2. Auto Repair Services

As it is mentioned above, the repair services play big roles in the whole NAPA business. The company takes pride in it.

Competitors, such as AutoZone and Advance Auto Parts, also take customer service seriously, but the items are limited to testing and replacement of some parts. NAPA goes further. It has professional AutoCare Center to provide full-service repair to customers.

That’s tempting! NAPA has qualified technicians to handle all automotive issues. The warranty is available for two years or 24000 miles. There are thousands of service centers nationwide. Let’s say you live in New York, and you are having a self-driving tour in Boston. Your car judders, and the check engine light stays on. To get rid of the trouble, you can drive to the nearby NAPA AutoCare Center to get it repaired.

If you happen to have a NAPA EasyPay Credit Card, that can’t be better. The warranty can be prolonged to three years or 36000 miles. You can also get extra discounts for monthly payments.

3. Rebates & Rewards

NAPA encourages all customers to become AAA members. After becoming a member, you can get 10% off automatically when you buy components in the store.

There are other benefits to become an AAA member. Just show your membership card, and the store staff will provide you the best service and top-level vehicle maintenance.

NAPA also offers their AAA members many kinds of insurance and financial assistance to meet your needs and defend his rights. If you want to go on a journey during the vocation, NAPA can be a good assistant to your travel planning and gives you a special discount. That’s wonderful.

You can accumulate Points when buying auto components in NAPA store. Every time you spend one dollar, you can get one Point. When you have one hundred Points, congratulations, you can save 5 dollars in the next purchasing (The next purchasing should be at least one dollar). This reward is available for 90 days since the day you get it.

4. Delivery

Most of products in NAPA can be sent to your doorstep in 2 to 5 working days. For many kinds of products, if your order is more than 35 dollars, you can enjoy “Free One Day Shipping” in some designated stores. Parts like filters, wipers, brakes, lighting components and some equipment are on the list.

Curbside Pickup is also available if you buy things in NAPA online store. After your order is confirmed, you will receive a notification email, then you can drive to your nearby store and park your car. You don’t have to go into the store. One of the NAPA staff will come to check your ID card and order number, then you can get your auto parts.

Some dangerous materials are banned from shipment. Chemical fluids, paints and batteries are on the prohibition list. You can buy these things in local stores.

5. Returns

NAPA has friendly return policy for customers. If you are not satisfied with what you have bought, you can return the product(s) within 30 days.

There are two choices. If you buy parts in the online store, you can deliver them back (for free). Two labels are indispensable: RGA and UPS. These two things ensure the smooth delivery.

On the other hand, you can send them to one of the offline stores. The RGA label is not necessary.

6. Independent Ownership

Unlike other competitors, such as AutoZone and Advance Auto Parts, NAPA has its own business model. There are more than six thousand stores in America, but not all of them are owned by the parent company. Individual investors are encouraged to possess ownership of a new NAPA store.

To get this opportunity, you’d better have more than 75000 dollars to maintain business. Veterans can get a discount of 10% off. Royalties and franchise fees are not needed.

NAPA will have a professional team to help you with the shop address, essential training and business management.

7. Education & Training

NAPA has built partnerships with several institutes and Northwood University. The company makes education and training plans with them and ensures that more and more qualified technicians throw themselves to the automotive industry.

8. Sponsorships

NAPA becomes a sponsor of many sports teams. The investment fields cover motorsports, baseball, football and soccer.

9. Conclusion

NAPA Auto Parts is a real giant in the automotive aftermarket. Even though online retailers like Amazon develop fast, the leadership of NAPA and AutoZone haven’t been changed. This is not a surprise. Excellent in-store services make a difference.

NAPA especially pays attention to your needs. Good website interactivity, attractive rewards and rebates, non-antagonistic return policies prove everything.

In addition, AutoCare Centers always deserve to be mentioned. If you need the car service, NAPA seems to be the optimal choice.