O’Reilly Auto Parts: Big Shot in American Aftermarket Industry

O’Reilly family founded the first auto parts store in 1957. The boss did a good job due to the previous experience in the automotive industry. The company have developed rapidly and steadily in these decades. Now, O’Reilly become a frequent member on the Forbes Global 2000 list and Fortune 500 list.

Even though there is not too much international business, O’Reilly is obviously one of the most successful auto parts stores in the United States. It provides reliable components and service to both DIY buyers and professional customers.

1. Introduction

If you live in America, and you happen to be an auto enthusiast, you must have heard of O’Reilly. That’s right. O’Reilly is another company that opens and runs auto parts stores all over the United States. Either you have bought things from it, or at least you have seen O’Reilly stores by the street while driving.

It’s no wonder that O’Reilly is always on all kinds of business ranking lists. The online store is fantastic, and there are more than five thousand offline stores that provide good components and superior service to customers.

There are more benefits and advantages. Let’s take a look.

2. Large Selection

O’Reilly has a wide range of categories when you look for parts in the online store. Automotive components are needless to say. Other products for watercrafts, marine, ATVs and motorcycles are also available. Those non-automotive parts are in additional categories.

Don’t be surprised that O’Reilly also sells equipment for construction, agriculture and gardening. However, you can’t find them in the online store. Instead, go to one of the local stores nearby. The staff there can provide paper catalogues for your reference.

3. Free & Paid Store Services

O’Reilly offers two types of store services to customers: free and paid. They also have bilingual service team to take care of foreign customers whose English is not very well.

3.1 Free services

The batteries can be tested for free (not only batteries for vehicles, but also for marine equipment, motorcycles and lawnmowers). Inspection for power loss, load testing, installation and replacement are all free of charge.

Apart from batteries, O’Reilly tests starter motors and alternators without cost. Car owners know the importance of these two crucial parts. If they have issues, vehicles can’t run smooth on the road. Here is a good idea. You can send your car to the O’Reilly store, and the expert can make the diagnosis, then find out the problem.

Not only the alternator and starter motor, but also other auto parts may be defective. Some failures can be reflected on the Check Engine light. For example, ignition problems, fuel issues, faulty sensors and carbon deposits turns on the Check Engine light.

Newbies who don’t know much about automobiles may be confused. In this situation, auto veterans from O’Reilly help you get out of trouble. They read trouble codes and give some repair suggestions. That’s awesome.  

After driving for many years, you must have some waste oil and dead batteries. Don’t worry, O’Reilly recycles them. Batteries for motorcycles, marine equipment and lawnmowers are also available. In addition, customers can get a 10-dollar gift card if their batteries are undamaged.

Other free services are attractive, too. After purchasing light bulbs and wiper blades, technicians in the store can finish the installation job. Don’t forget to replace them in time for safe driving.

3.2 Paid services

For some DIY customers, proper tools can raise working efficiency. O’Reilly has rental business to provide convenience. Just pay the deposit, and you can take away the tool you want. After you get your job done, send the tool back, and you can get the deposit returned.

It’s worth noting that the deposit is regarded as the purchase price. It’s OK to keep the tool for yourself if you decide not to return it back. Of course, the store keeps the deposit. That means you have bought the tool.

Braking parts are indispensable. The maintenance of those components is one of O’Reilly’s customer services. Professionals will make a comprehensive assessment, then carry out the optimal solution.

Paint-mending improves the vehicle appearance. It’s unlucky to get paint defects due to some small car accidents. You need professional helper for the repair. Give the job to one O’Reilly guy, and your car will flash as a new one.

4. Gift Cards & Rebates

Everybody loves O'Reilly gift cards. You can purchase gift cards and give it to the others as gifts. The amount is at the range of 5 dollars to 500 dollars.

The cards can be bought online or in any local store. There will be a corresponding deduction when placing an order. Gift cards are available in both online and offline stores. All gift cards have no expiring date. You can use them whenever you want.

O'Reilly has updated rebate information on the website. You can check details and valid dates. If your products are on the list, go and get them. Sometimes you can get gift cards as rewards in promotion.

5. Delivery & Return

O'Reilly offers convenience to customers. All items you have bought can be delivered to you within several days. It depends on where you live. However, areas outside the United States are not in the distribution scope.

Products can be sent to your doorstep, but transportation expenses will be lower if you choose the nearby store as your shipping address.

The return policy is what you need to know in case of dissatisfaction. To make a success of return, you have to keep the original package and materials. The receipt is essential. You can’t return what you have bought without the receipt.

6. Conclusion

American aftermarket industry is prosperous as never before. Many companies want to take a share. O’Reilly is absolutely a big shot among them. They care about customers and their own employees. Whether you want to purchase components or find a job, O’Reilly is a good choice.